In order to remain the leading B2B online wholesale distributor of pharmaceuticals in the world we have a duty to ensure the safe, effective supply of drugs to buyers across the globe. We do this through stringent selection of partner organisations, as well as using our facility in India to test drugs that we dispatch, therefore ensuring that they are genuine and therefore safe.
We continuously build knowledge on the exact needs of our customers in this ever evolving market. This is because we are committed to providing the highest customer service possible, and we think that familiarity leads to the best customer service we can possibly deliver.
We are duty bound to continuously improve the way we do things in order to create and deliver increasing value to end customers. This commitment is at the heart of our corporate responsibility, ensuring the highest levels of customer satisfaction and value, whilst retaining prices at the most competitive rates in the supply chain.
We constantly build knowledge on customer buying patterns – this is of importance in such a dynamic market, so as to enable us identify where we can offer more value – and indeed deliver that value.